Shipping Policy

Thank you for shopping with Alorte.

Processing Time

Orders are processed within 1–3 business days.

Estimated Shipping Times

• Canada: 5–12 business days

• United States: 5–12 business days

• International: 7–20 business days

Delivery times are estimates and may vary due to customs, weather, or shipping carrier delays.

Shipping Costs

Shipping charges are calculated at checkout unless a free shipping promotion is active.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Lost or Delayed Shipments

If your package is significantly delayed or confirmed lost, please contact us. We will work with the shipping carrier to resolve the issue.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. Orders shipped to an incorrect address provided by the customer may not be eligible for a refund or replacement.

Contact

Email: support@alorte.com